As a member of the client money protection scheme, this means that any monies we hold on your behalf is insured. This gives you peace of mind and financial protection that your money will always be safe in our hands under the CM Protect Client Money Protection Scheme. For a copy of our CM Protect Client Money Scheme certificate please download below;

Download CMP Certificate Here

You can have complete peace of mind knowing that we are proud members of The Property Ombudsman (TPO) for lettings. By subscribing to TPO's Codes of Practice, we go above and beyond the legal requirements to provide additional protection to consumers. This independent redress scheme, approved by the Government, ensures that our clients and customers have access to free and fair resolution in the rare event of an unresolved dispute involving our agency. Your satisfaction and confidence in our services are of utmost importance to us, and TPO membership reflects our commitment to maintaining the highest standards in the industry.

Lettings Service

Long-term let (longer than 6 months)

Zone 3,4 & 5 Zone 1 & 2
Lettings only: 8% + VAT (9.6% inc. VAT) Lettings only: 10% + VAT (12% inc. VAT)
Letting and full management: 13% + VAT (15.6% inc. VAT) Letting and full management: 15% + VAT (18% inc. VAT)

Short-term let (6 months or less)

  • Short-term lettings: 13% + VAT (15.6% inc. VAT)
  • Letting and full management: 18% + VAT (21.6% inc. VAT)
*Should the tenants remain in-situ after the first 12 months, a further commission of 6% plus VAT (7.2% inc. VAT) per annum will be due, whether the tenancy is renewed on a fixed term or periodic basis.


  • Change details of current tenancy: £50
  • Professional tenant referencing: £30 per reference
    • Guarantor referencing: £30 per reference
  • Inventory: £120 - £200
  • Deposit registration (non-managed property): £36
  • Gas safety certificate (if required):
    • Managed property: £70
    • Non-managed property: £90
  • EICR Electrical installation condition report (if required):
    • Managed property: £150
    • Non-managed property: £180
  • EPC (if required): £75